Who do AI assistants cite when buyers ask which field service software to buy?
Short answer: we asked ChatGPT, Claude and Perplexity 12 buying questions about field service management software, 3 times each. The 108 answers carried 1,493 citations. Only 312 pointed at the websites of the 18 vendors we tracked. The other 1,181 pointed at comparison pages, pricing guides, roundups and the blogs of other software companies. ServiceTitan […]