Who do AI assistants cite when buyers ask which field service software to buy?

Short answer: we asked ChatGPT, Claude and Perplexity 12 buying questions about field service management software, 3 times each. The 108 answers carried 1,493 citations. Only 312 pointed at the websites of the 18 vendors we tracked. The other 1,181 pointed at comparison pages, pricing guides, roundups and the blogs of other software companies. ServiceTitan […]
How the OAIS run was done, and what an inconclusive result looks like when it is pre-registered

This is the reference for the second company case in our citation program. The story of the run is on LinkedIn, and the argument is on Medium. This page is the part you check. What was fixed before the first query? Everything that could bias a result was written down, hashed, and pushed to a […]
How one AI citation case study is built so you can check it

The Revenue Signal publishes a company case every week. This page walks through the first one, step by step, with the actual records from the run, so a reader can see what “you can hold us to it” means in practice. This introduction offers an AI citation case study in action. The case is National […]
Most AI visibility reports count the wrong thing

Your brandgot mentioned.A competitorgot cited.Most AI visibility reports count only the first one.Here is the method behind the weekly teardown.Elizabeta KuzevskaRevenue Experts AIAnsweryour brandSourcescompetitor.com/pricingreviewsite.com/best-optionsbuyersguide.io/comparisonNamed in the text. Absent from the sources. Most AI visibility reports count the wrong thing Being named by an AI is not the same as being recommended by one. […]
Which AEO tactics does Google say you can ignore?

Which AEO tactics does Google say you can ignore? On 15 May 2026 Google published a guide called Optimizing your website for generative AI features on Google Search. It carries a section headed Mythbusting generative AI search: what you don’t need to do. Five tactics sit in it: llms.txt files and other special machine readable […]
Has anyone actually opened the pages your AI visibility score is built on?

Your AI visibility number was never checked against the page | Revenue Experts AI A question worth asking your provider today Has anyone actually opened the pages your AI visibility score is built on? Almost certainly not. Every tool in this category produces its number the same way. It sends a prompt, reads the answer […]
How we write every article for AI citations: the pipeline nobody else will show you

Most agencies guard their content process like a recipe. We’re publishing ours in full, because the process is the proof of expertise, and because a reader who follows every step still ends up where our clients end up: with a system that requires the discipline to run it. Some background on why ours looks the […]
We audited our own AI visibility. Here’s the method

There’s a simple test for anyone selling AI visibility services: ask them to run their method on themselves and publish the result. Almost nobody will do it. Scores are easy to sell when the client can’t check them, and the industry has settled comfortably into that arrangement. We took the test. Before writing another word […]
Cited, and Wrong, Is Worse Than Uncited

The AI Citation Report Issue 2 · July 2026 · Revenue Experts AI Cited, and Wrong, Is Worse Than Uncited When an AI engine names you and gets you wrong, the buyer never tells you why they walked away. According to the company’s complaint, in the autumn of 2024 sales representatives at a solar and […]
Most AI citation tools count. Ours opens every cited page and checks whether it actually backs the claim

Why a citation audit you can defend to a client looks nothing like a citation count. The difference is one validation step, and most tools skip it. Before the method: The Revenue Signal is our weekly read for B2B revenue leaders. Every Thursday, one shift in how buyers research vendors, backed by real data, with […]